Receptionist
Job Summary
The Receptionist serves as the first point of contact for visitors and callers, providing excellent customer service and administrative support. This role ensures smooth front-desk operations by managing communications, scheduling, and basic office tasks.
Duties & Responsibilities
- Visitor Reception: Greet and welcome visitors in a professional and friendly manner.
- Call Management: Answer, screen, and forward phone calls promptly.
- Front Desk Operations: Manage front desk operations, including handling incoming and outgoing correspondence.
- Visitor Log Maintenance: Maintain visitor logbooks and issue visitor passes when required.
- Appointment Scheduling: Schedule and manage appointments, meetings, and conference room bookings.
- Information Provision: Provide information to clients and staff regarding company services and procedures.
- Administrative Support: Assist with administrative tasks such as filing, data entry, and record-keeping.
- Reception Area Management: Ensure reception and waiting areas are clean, organized, and presentable.
- Inquiry Handling: Handle inquiries and direct visitors to the appropriate person or department.
- Clerical Support: Support other office staff with clerical duties as assigned.
Job Requirements
- Education: High school diploma or equivalent; additional certifications in Office Management or related fields are a plus.
- Experience: Proven work experience as a receptionist, front desk representative, or similar role.
- Technical Skills: Proficiency in MS Office (Word, Excel, Outlook).
- Communication Skills: Strong verbal and written communication skills.
- Interpersonal Skills: Excellent interpersonal and customer service skills.
- Professionalism: Professional appearance and attitude.
- Multitasking Ability: Ability to multitask and manage time effectively.
- Attention to Detail: Strong attention to detail and organizational skills.
Working Conditions
- Office-based role, requiring sitting for extended periods.
- May require working evenings or weekends depending on company needs.
Submission Guidelines
Interested national candidates are kindly requested to submit their application (cover letter & updated CV) no later than 08 OCT 2025 to the following email:
Behtar Group of Companies
Overview
Behtar is a prominent group of companies that has been at the forefront of the telecommunications, mobile money, and e-commerce sectors for over 20 years. Founded with the vision of connecting people and businesses while facilitating commerce in an increasingly connected world, Behtar has evolved into a leading provider of innovative services in Afghanistan.
Our Journey
Initially starting as a small telecom service provider, Behtar quickly recognized the vast potential for growth and expansion in the financial services sector. We dedicated ourselves to delivering innovative and cutting-edge solutions designed to improve the lives of our customers. Notably, we were the first to introduce high-speed internet and mobile banking services in Afghanistan, which significantly contributed to our rapid customer base expansion.
As time progressed, we continued to adapt and evolve, ensuring that we met the changing needs of our customers. Our commitment to pushing the boundaries of what is possible has been a driving force behind our success.
Today’s Commitment
Today, Behtar is a well-established and respected player in both the telecommunications and financial services sectors. We are known for our commitment to excellence and our ability to deliver results. As we look to the future, we are excited to continue our growth and enhance our services for our customers for many years to come.
