About UA Telecom

About Us:

We are the largest Internet Service Provider and the leader in the telecommunications market.

Headquartered in Kabul - Afghanistan and sub-offices in various cities of Afghanistan operating since March 2009. UA Telecom, a private company, is a leading provider of telecommunications (Wireless Internet, Fiber Optic Internet, Microwave Internet, and VSAT Satellite Internet) and Technology Services, Broadband, IT Consultancy, ICT Services, Network Infrastructure, and Server Solutions in Afghanistan, the Middle East and other emerging markets.

For more info, please visit our websites: www.uatelecom.af

Job Description: IT Technician

Job Summary

The IT Technician is responsible for managing the installation and troubleshooting of Wireless, Microwave, and VSAT links. This role includes resolving issues related to LAN network devices and addressing computer-related problems for customers through in-person support, phone consultations, or remote assistance. Additionally, the IT Technician provides technical support regarding computer operating systems, software applications, email configuration, installation processes, printing solutions, and the maintenance of customer LAN networks.

Duties & Responsibilities

• Perform installation, activation, and troubleshooting of wireless links in accordance with company guidelines.
• Execute the installation, activation, and troubleshooting of microwave links following established protocols.
• Conduct installation, activation, and troubleshooting of VSAT links while adhering to company policies.
• Install and configure LAN network devices to meet customer requirements effectively.
• Troubleshoot LAN network devices and provide optimal solutions when second options are available.
• Conduct surveys for network projects, arrange requirements, and implement solutions as needed.
• Handle DVR camera wiring, installation, and configuration based on requirements.
• Maintain UAT wireless base stations and resolve first-level base station issues (in cooperation with Head Office).
• Install wire and wireless equipment at UA wireless base stations and ensure 100% functionality upon completion.
• Successfully integrate technical solutions on-site and share insights with team members for future use.
• Prepare detailed daily and weekly reports for the assigned manager.

Job Requirements

Qualifications:

• Education: Bachelor’s degree in Computer Science or a relevant field.
• Experience: A minimum of 3 years of experience in network installation and troubleshooting or a relevant field.
• Certifications: Relevant certifications (e.g., Cisco CCNA, MCITP, or equivalent) will be considered an advantage.
• Skills: Strong problem-solving skills and the ability to communicate technical information effectively.
• Languages: Full proficiency in Dari, Pashto, and English.

Competencies (in order of importance):

• Dependability: Reliability and responsibility in fulfilling obligations.
• Attention to Detail: Carefulness and thoroughness in completing work tasks.
• Cooperation: Pleasant demeanor and cooperative attitude with colleagues.
• Analytical Thinking: Ability to analyze information and use logic to address work-related issues.
• Integrity: Honesty and ethical behavior in all job-related activities.

Submission Guideline

Interested candidates are invited to submit their applications by May 31, 2025.

Please send a cover letter along with an updated CV in Word format to vacancies@uatelecom.af. To ensure your application is considered, please include the position title and vacancy number in the subject line of your email, formatted as follows:

IT Technician | UAT-VA-IT-#2114-J

Only shortlisted candidates will be contacted for a written test or interview.